“Being first time buyers of a WAV, we found FlexiMobility online and were invited to meet Radu Ana (Fleet Manager) to view a particular vehicle. For both of us, it was a real pleasure to meet Radu – his friendly and openly honest discussion with us filled us with confidence. He explained that his priority wasn’t to sell us a vehicle because it is not a car dealership but to ensure that whatever decision we came to, after considering all of the options was right for our son and us. He fully explained about the vehicle of interest and arranged for Neil to bring it over to us for a test drive with our son – with no time restraints and with no obligation.
After a successful visit, Radu explained that if, after use, it proved to be unsuitable for our needs, they would be happy to buy the vehicle back and for us to look at other options.
Today, Graham, another colleague brought it over to us and explained everything again and handed us a folder of all relevant documents.
The whole experience instilled a confidence in the people, the company and their policies. I have never dealt with a more professional, ethical company.
When we learned that Linda Ling a director of the company was awarded the MBE for services to people with disabilities, we were not surprised!”
Robert Cooper, 1st July 2022