“My sister spent a day researching WAVs on the Internet and suddenly thought she was an expert.”

We had countless arguments over specs and price, but neither of us knew what we were doing.

The stress of being told Nan would need a wheelchair was just the half of it – it also caused conflict within our family.

We all just wanted what was best for Nan, but my sister thought that you can buy a WAV just like you would any other car, and that she could get all the answers she needed online. She went ahead and bought what she thought was the ideal WAV for Nan. It turned out that a little internet knowledge can be a dangerous thing.

I was never convinced about the car, and I called Fleximobility. Their in-home assessment found that the seat-belt in the car my sister found online was actually causing damage to Nan’s back! What’s more the seat position made her oxygen bottle difficult to reach in an emergency.

Fleximobility’s advice helped us choose the best and safest WAV for Nan, and they even bought the original one from us. And their guaranteed Buy-Backability scheme means we know we can get the best price for this car should we no longer need it.

“It turned out that a little internet knowledge can be a dangerous thing”.